Help & Support - FAQs
Corrupt License
A “Corrupt License” message is appearing when I try to activate.
The reason you are receiving the corrupt license message is most likely because you are trying to enter a version 3 serial number into a different version of iMindMap
This can be simply solved.
1. Please uninstall iMindMap from your computer – even if you have only trialled the software.
To uninstall:
• PC - please go to the Start Menu > Control Panel > Programs > Uninstall a Program.
• Mac - use please drag the program into the Trash.
2. Then download and install iMindMap version 3 from the following links
Windows Vista, XP, 2003
Apple Mac
3. Re-enter your serial number [this can be found on your Payments email or in your FREE UPGRADE email].
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