Mind Mapping by Tony Buzan – iMindMap™ Official Mind Map Software

Articles

Technical Support

We would advise you to consult our Frequently Asked Questions page or our comprehensive Help documents (Windows/Mac) before contacting us as these should be able to help you with your query.

If you are experiencing issues registering the software because ...

You don’t have an internet connection
A firewall is blocking access
Your proxy server settings are preventing access...

... then please visit http://www.imindmap.com/manualactivation/.

However, if you still need further support please contact our Technical Support Team by filling in the form below. By providing as much detail as possible will ensure that your request is directed to the appropriate department and that it is answered rapidly.

Please Note: Our Technical Support Team are available to assist you Monday to Saturday, and aim to respond within 24 hours.

If you have not heard from us within this time please check your Email Spam Filter as sometimes our replies get filtered before they get to you.

Details

First Name:

Surname:

Email:

Company:

Country:

Purchase Information

Have you purchased iMindMap:

Yes
No

If yes: Order Reference:

OR Serial Number:

OR Date of purchase:

Problem

Date problem began:

Problem Summary:

Problem Description:
Please provide a detailed description of the problem, including what is happening or not happening and what you are expecting to happen. Remember to state if any error messages are displayed and what these are.

Attach image:

Your Configuration

Operating System:

Desktop:

Yes
No

Laptop:

Yes
No

Where do you use your computer:

What version of iMindMap you are running:

If you are not sure you can find out by going to Help > About within the program. If you can’t access the program please let us know an approximate date when you installed the software.

*Fields shown in Bold are mandatory.

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